Udaya

Last updated: January 2025

Introduction

At Udaya, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or participate in our programs.

Information We Collect

We may collect the following types of information:

Personal Information

Name and contact details (email, phone number, address)
Date of birth and identification information
Emergency contact information
Passport or ID details (for retreat participants)

Health Information

Medical history and current health conditions
Current medications and treatments
Allergies and dietary restrictions
Mental health information relevant to program participation
Treatment outcomes and progress notes

Automatically Collected Information

IP address and browser type
Device information
Website usage data and analytics
Cookies and similar tracking technologies

How We Use Your Information

We use your information for the following purposes:

To assess your eligibility for our programs
To provide medical cannabis treatment and supportive care
To communicate with you about your participation
To comply with legal and regulatory requirements
To improve our services and programs
To ensure your safety and well-being during retreats
For research purposes (with your consent and anonymized)

Information Sharing and Disclosure

We may share your information with:

Licensed medical professionals involved in your care
Thai health authorities as required by law
Emergency services in case of medical emergencies
Service providers who assist in our operations (under strict confidentiality agreements)
Legal authorities when required by law or court order

We will never sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

Encryption of sensitive data in transit and at rest
Secure servers and databases
Limited access to personal information on a need-to-know basis
Regular security assessments and updates
Staff training on data protection and confidentiality

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Medical records are retained in accordance with Thai healthcare regulations.

Your Rights

You have the right to:

Access your personal information
Correct inaccurate or incomplete information
Request deletion of your information (subject to legal requirements)
Restrict or object to certain processing
Receive a copy of your data in a portable format
Withdraw consent where processing is based on consent

International Data Transfers

If you are accessing our services from outside Thailand, please be aware that your information may be transferred to, stored, and processed in Thailand where our facilities are located. By using our services, you consent to this transfer.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: team@udaya.one
Phone: +1 (647) 773-0296
Address: Prachuap Khiri Khan Province, Thailand

Privacy Policy